Dear Candelflare, Greetings from Towers Rotana and we deeply apologize as we were unable to meet your expectations during your stay with us. Your valuable comments were communicated immediately to the concerned team members, as part of our commitment to providing quality customer care, we will take necessary steps to ensure we meet the service standards our valued guests expect. We hope that you will give us the opportunity of welcoming you back to demonstrate our ability to deliver service and facilities to your expectations and to amend your latest views. Please feel free to contact me by sending email to towers.dubai@rotana.com for future requirements, I will personally make the arrangement for you. Sincerely yours, Hossam Mansour General Manager.

Dear Candelflare, Greetings from Towers Rotana and we deeply apologize as we were unable to meet your expectations during your stay with us. Your valuable comments were communicated immediately to the concerned team members, as part of our commitment to providing quality customer care, we will take necessary steps to ensure we meet the service standards our valued guests expect. We hope that you will give us the opportunity of welcoming you back to demonstrate our ability to deliver service and facilities to your expectations and to amend your latest views. Please feel free to contact me by sending email to towers.dubai@rotana.com for future requirements, I will personally make the arrangement for you. Sincerely yours, Hossam Mansour General Manager.

9,890 Followers, 185 Following, 1,946 Posts - See Instagram photos and videos from Towers Rotana (@towersrotana). Towers Rotana Hotel 4. Towers Rotana Hotel features a comfortable accommodation in Trade Centre 2 district of Dubai. The venue consists of 30 storeys with 375 annex rooms. Guests will appreciate an excellent location in the vicinity of Burj Khalifa. It is also situated 2.6 km from Emaar Square.XVA Gallery is within walking distance of this.